About Us

About Us

Touchstone Recovery Services, LLC (TRS), is a “boutique” skip tracing company. We are seasoned industry professionals with over 30 years combined experience in the skip and recovery industry.  We believe that “People Remain Our Finest Investment Today” everyday. We train our people to utilize a customer service approach with a negotiators mentality.

TRS was founded in 2011 by Tom Slone, the former President of Consumer Operations at Associates First Capital, along with two prominent Dallas-Fort Worth Attorney’s Francisco Hernandez and Jeff Hoover. Francisco and Jeff‘s legal experience in consumer transactions, collections and business practices provide a valuable resource to TRS. TRS’s managing partner, Jamila Camp, has over a decade of experience in the collections and skip industry,  most of which have been focused with third party agencies specializing in skip trace and recovery services.

TRS’s experienced skip tracers are knowledgeable and compliant with all applicable laws and regulations. Our staff includes bilingual and multilingual skip tracers. TRS is fully insured with General Liability and Professional E&O insurance for your protection.  We adhere to State and Federal guidelines.  We have serviced and purchased accounts for Ace Cash Express, Peritus Portfolio Services, Credit Central, Acceptance Loan Corporation, VIP Finance of Texas, Southwest Bank to name a few.

Mission Statement

As a premium quality service provider, our mission is to offer superior skip tracing services that suit our clients’ needs and meets their expectations. TRS is constantly working to excel at creating tangible value for our clients by utilizing creative thinking and meticulous attention to detail.

Core Values

  • We make decisions that affect our clients, customers, and each other only after we have all the facts.
  • We work very hard to exceed the expectations of our clients, customers, and each other, and reward those that excel.
  • We believe that trust is earned by conducting our business with integrity which starts by being honest with ourselves, our fellow employees, and our clients and vendors.
  • We take pride in our work and our company in all we do by giving more than expected every day.
  • We have a passion to do things right the first time every time.
  • We believe that following up is a key to success – catching people doing things right is the ultimate result.
  • We believe that “People Remain Our Finest Investment Today” everyday.